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<p class=MsoNormal><b><font size=4 color=navy face=Arial><span lang=EN-GB
style='font-size:14.0pt;color:navy;font-weight:bold'>Good day all 9000 members!<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=5 color=navy face=Arial><span lang=EN-GB
style='font-size:16.0pt;color:navy;font-weight:bold'><o:p> </o:p></span></font></b></p>
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background:#CCFFFF;padding:0cm 5.4pt 0cm 5.4pt'>
<p class=MsoNormal align=center style='text-align:center'><b><i><font size=4
color=navy face=Arial><span style='font-size:14.0pt;color:navy;font-weight:
bold;font-style:italic'>11 July to 16 July 2009 No response from SAICE
National Office? No electricity!
No
email no telephone!<o:p></o:p></span></font></i></b></p>
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<p class=MsoNormal><b><font size=5 color=navy face=Arial><span lang=EN-GB
style='font-size:18.0pt;color:navy;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=4 color=navy face=Arial><span lang=EN-GB
style='font-size:14.0pt;color:navy'>The electricity utility <b><i><span
style='background:yellow;font-weight:bold;font-style:italic'>City Power</span></i></b>
of the City of <b><i><span style='background:yellow;font-weight:bold;
font-style:italic'>Johannesburg</span></i></b><i><span style='font-style:italic'>
</span></i>advertising itself as <b><span style='background:yellow;font-weight:
bold'>“<i><span style='font-style:italic'>A world class African
City”</span></i></span></b> took all of <b><i><span style='background:
yellow;font-weight:bold;font-style:italic'>FIVE days</span>,</i></b> Saturday,
Sunday, Monday, Tuesday and Wednesday to restore our electricity supply at
Thornhill Office Park, Midrand. What is more amazing, they got supply back to
other parts in our vicinity, but kept <b><i><span style='background:yellow;
font-weight:bold;font-style:italic'>DENYING</span></i></b> that the ongoing
problem at Thornhill Office Park was their fault - until Tuesday morning -
after two more days of repairing and replacing their equipment.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=4 color=navy face=Arial><span lang=EN-GB
style='font-size:14.0pt;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=4 color=navy face=Arial><span lang=EN-GB
style='font-size:14.0pt;color:navy'>When the SAICE infrastructure report card
for 2009 is compiled, we may just ask that City Power and <st1:place w:st="on"><st1:City
w:st="on">Johannesburg</st1:City></st1:place> be given an <b><span
style='background:yellow;font-weight:bold'>E-</span></b> for ‘service
delivery’. The good news is that we are back at the office and operating
again – never mind the backlogs and cancelled meeting logistics.
Complaints can be directed to Anna Cox at <a href="mailto:metrowatch@star.co.za">metrowatch@star.co.za</a>.
She is doing an excellent job as consumer watchdog and invariably gets results
that one does not get when you phone the call centres of the city.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=4 color=navy face=Arial><span lang=EN-GB
style='font-size:14.0pt;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=4 color=navy face=Arial><span lang=EN-GB
style='font-size:14.0pt;color:navy'>The cost to SAICE inter alia includes: Loss
of productivity, electrician and possible damage to equipment due to the surges
over the weekend, etc etc etc.<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=4 color=navy face=Arial><span lang=EN-GB
style='font-size:14.0pt;color:navy;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><b><font size=3 color=navy face=Arial><span lang=EN-GB
style='font-size:12.0pt;color:navy;font-weight:bold'>Groete<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=3 color=navy face=Arial><span lang=EN-GB
style='font-size:12.0pt;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><em><b><i><font size=3 color=navy face=Arial><span
lang=EN-GB style='font-size:12.0pt;font-family:Arial;color:navy;font-weight:
bold'>Eng David Botha Pr Eng</span></font></i></b></em><font color=navy><span
lang=EN-GB style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><b><i><font size=3 color=navy face=Arial><span
lang=EN-GB style='font-size:12.0pt;font-family:Arial;color:navy;font-weight:
bold'>SAICE Executive Director</span></font></i></b></em><font color=navy><span
lang=EN-GB style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face=Arial><span lang=EN-GB
style='font-size:12.0pt;color:navy'> <o:p></o:p></span></font></p>
<p class=MsoNormal><em><b><i><font size=3 color=navy face=Arial><span
lang=EN-GB style='font-size:12.0pt;font-family:Arial;color:navy;font-weight:
bold'>27 (0)11 805 5947</span></font></i></b></em><font color=navy><span
lang=EN-GB style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><b><i><font size=3 color=navy face=Arial><span
lang=EN-GB style='font-size:12.0pt;font-family:Arial;color:navy;font-weight:
bold'>27 (0) 82 459 1907</span></font></i></b></em><font color=navy><span
lang=EN-GB style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face=Arial><span lang=EN-GB
style='font-size:12.0pt;color:navy'> </span></font><span lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face=Arial><span lang=EN-GB style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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